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COMPLIMENTARY DELIVERY ON ALL ORDERS ACROSS THE GCC
Orders within the UAE are usually delivered within 2 business days. For shipments to other GCC countries, please allow 3 to 4 business days for delivery.
Once your order is placed, modifications such as adding or removing items can no longer be made. If you wish to cancel your order, please contact our customer service team via email or reach us on WhatsApp at: +971506172781
Next-Day Delivery: AED 15
UAE: 1 Business Day
Standard Delivery: AED 12 (for orders under AED 250)
UAE: 2-3 Business Days
GCC (Kuwait, Qatar, Bahrain, Oman): 3-4 Business Days
Expedited Delivery (KSA): AED 50 (for orders under AED 499)
KSA: 2-3 Business Days
We accept Cash on Delivery, as well as the following payment methods: Debit Card, Credit Card, Apple Pay, and Tabby (Buy Now, Pay Later).
For any assistance, please contact us via WhatsApp at +971506172781 or email us at customerservice@les100ciels.me Kindly include your order number and a brief description of your inquiry to ensure a prompt resolution. Our customer service team is available Monday to Friday, from 9 AM to 5 PM.
To initiate a return, please click here. Kindly note that underwear and swimwear are excluded from our return policy. Currently, we do not offer exchanges.
We sincerely hope you love your purchase. However, if it’s not quite what you expected, you can request a return within 14 days. Simply follow the steps provided in this link.
Your refund will be processed within one working day of receiving your return at our warehouse. Please allow an additional 2 to 5 days for the amount to be credited to your account by your bank.
